The following testimonials are unsolicited reviews from actual MTM Special Ops Watch customers. There are thousands more and many of them can be read by clicking on the archived links at the bottom of the page, our Reviews page or Facebook page. Please contact us to feature your MTM watch review.
Just wanted to say how much I appreciate your customer service! I’ve had a Thunder Hawk for a couple of years now and it’s easily my favorite! I have a watch problem so that’s saying a lot. But more so I lost the small screw on the pin that attaches the bracelet to the watch. I called today and, Candice, I believe, was very nice and tremendously helpful! You guys crush it! Thanks for putting out a superior product! I’ve worn it on duty as well as on a good many rescues, including swift water and it’s always a high functioning, great looking watch!
Respectfully, Walt Settlemyre Rescue Paramedic Austin Travis Co. EMS Special Ops Div. Rescue
Just received my MTM Silencer watch! I love the watch, box & charger. A lot of people noticed the watch right away and all very positive comments. I can’t say enough right now. I’m like a kid @ X-mas.
I purchased the MTM Warrior watch from your site back in 2005, I was in Baghdad, Iraq stationed at U.S. Embassy. I love this watch its GREAT! but I guess its time for a check-up.
Please let me know the price to ship back to you folks to look it over and grab a new watch band as well.
Hi. I purchased your Falcon model few years ago and just wanted to tell you how terrific this watch is. I am an ex commercial diver 10 years working and then I segued into a surf shop owner in Hawaii for 9 years and now own a kayak tour company in the Virgin Islands that specializes in bioluminescence tours at night in completely clear kayaks. I have owned numerous Rolex Submariners, Luminox, and lots of other water use watches but none have ran as perfect in keeping time while having the built in light system which I use everynight.The luminous numerals are adequate and even in spite of daily abuse this watch just keeps on ticking.
Hi my name is Jason, I am a wounded veteran and in the Wounded Warrior Project program. I just seen your sponsor add about how you gave the two wounded warriors watches. I know a lot of bad media is going around about wounded warrior and I wanted to say when I got injured and they cut all my clothes off and shipped me to Germany. WWP gave me all new clothes when I went to Germany and a 500-dollar gift card to buy clothes in Germany and anything I needed sense I didn’t have any stuff with me, and still to This day they still invite me to events and classes to help me with my TBI, insomnia, and ptsd. I think it’s amazing that you guys helped the WWP and the solders and I wanted to say thank you that means a lot to me and other veterans, and once I save enough money up I will buy one of your watches and for now on only your watches! You supported our brothers and sisters and I want to support you! thanks again for everything you do!
I’ve had a Hawk for around 10 years. It has taken a beating and has never missed a beat. Best watch I ever owned. Getting ready for a new Vulture.
I have a MTM Blackhawk Watch that’s taken abuse for about 8 years around the world and still going strong. I love it.
First allow me to say that I love your watches. I have owned the MTM black hawk for several years now, and with the exception of it showing wear around the bezel (worn daily) the watch has held up incredibly well and it is by far my favorite watch I have/had including a Rolex Submariner, Citizen dive master. With that being said, I have a question. I noticed in your news feed that you supported the Ubisoft release of the new Rainbow Six game. Is there any possible way that we could see The Division agent watch made by MTM that is made to the same standards as all of your other watches? If so, please put me on the wait list! Thank you for your time in reading this and for the outstanding products you put out!
Sincerely, A very satisfied customer
First & Foremost, you guys are the best watch company ever to create a watch that looks gorgeous and perform excellent against all obstacles the watch may face! I am a huge fan of MTM and when buying a gift or recommending a watch, I always direct them to you.
Today I wanted to reach out because I had a thought in my mind for a while and I wanted to introduce food for thought in this message to the company. I’ve seen MTM grow since the beginning and Ive seen how it has created an updated version of a few of the MTM watch series such as the Hawk to Falcon, Predator to Predator II , the Air Stryks, and Silencer series, but not necessarily the Patriot yet. I feel MTM is an extremely great competitor to a lot of other watch corporations because of price, looks and functionality. Of all the watches I have of you, the patriot is by far my favorite watch. As a consumer, user and highly admirable fan of MTM, i feel the addition of the day of the week is the most challenging due to space, but for those who work consecutive days in a row without sleep or on little sleep, day of the week can become really convenient. Knowing the day will add that final touch! Other than that, the watch is perfect as it stands. The chronograph feature is perfect already.
You guys are amazing, the customer service is amazing, the showroom in Los Angeles is amazing, and most of all your watches are beyond amazing! I look forward to all your next products and i never get tired on how your company presents itself to the public. I understand MTM is always moving forward one second at a time, and I wanna give my personal opinion as a fan because I simply just love your company. Thanks for hearing me out! Sincerely,
Julian Covarrubias III. CEO
Good Morning, I purchased an MTM black Patriot watch a several years back. The serial number is ???????. I absolutely love the watch and have brought it through hell during my military service. In the past I have gone through watches on almost a monthly basis but this watch has held up incredibly over the past almost 9 years. Recently I scratched the clasp on the bracelet. I really like the look of the black metal bracelet and wanted to see how much a replacement clasp is. Respectfully,
I received from repair my MTM silencer. Great job. I truly love this time piece. As a tech for heavy jet aircraft I can tell you that this is the finest tool purchase I have made. I utilize each feature in the course of performing my job. Excellent customer service and very kind people. Thank you once agin!
Since 2010 – I am the proud owner of a MTM watch Black Patriot. It’s a watch people often notice, and ask questions on the type and brand. Maybe the fact that I’m in the special protection and law enforcement… (at one time, I protected a certain head-of-state who noticed I was wearing an MTM watch, and he told me he had one too) I’m really proud of it. I wear it at any time. I’m even considering buying another model.
I received my MTM watch yesterday…. Like it very much but what will make me purchase another one…… was the fact that the watch came with the correct date and set to eastern time zone. the devil is in the details.
Hi. I have a very old falcon watch, It’s probably 15 years old, the best watch I ever owned. I only have one issue, the pins to the strap is getting lose. Could you advise me if,I can get some new pins from you for my watch. Many thanks.
I received my Warrior watch 7 years ago as a birthday gift from a friend. I have owned watches all my life but i have never owned something as magnificent as my MTM Spec Ops Warrior watch. The battery has never needed changing in 7 years. I work in construction and this watch had been put through the ringer. The crystal was struck with a nail from an air gun on one occasion and didn’t scratch. These are best watches, hands down. I have worn this watch everyday for 7 years and the paint has barely even been scuffed. If you want a watch for life, this is it.
Hello. I bought one of your watches in 2003 or 04. Not sure. Serial No #####. I have a band that has Velcro fastener. The Velcro has finally given up. I would like to get another band, preferably not Velcro. Any suggestions and how would about ordering one. Love the watch and hope it will continue to last for many more years. The light features it has, has come in handy many many times. Thank you,
I have one of the black Special Ops Patriot watches I believe. I purchased it over 10 years ago I think and its been the best watch I’ve ever owned. The problem I have is the band has some major scratches. It has been through some rough times as I was a K9 handler for 13 years. The serial # is ?????? I believe its a little hard to see. can I get a replacement band possibly.
I own one of your MTM watches # ???????. First I have never had a watch last so long in my life. I never take my watch off. I am a professional chef. Also an avid outdoorsman. I hunt, fish coach lacrosse this watch is indestructible. I am going to buy another one of your time pieces I am not sure which one yet.
I’d like to begin by saying that this is only the second review letter I’ve ever written. I just wanted to commend MTM on the exceptional service and exceptional products I received. From my initial contact with a live, delightful person at your office, to the prompt delivery of the two Hypertec watches I ordered, to the overall quality of the product (and its packaging), and finally, to the outstanding value delivered in these rugged, handsome timepieces, I couldn’t be more pleased. Keep up the good work.
Recently purchased the Black Predator 2 time piece from your company..I must say it adds a certain flair to my collection of other famous name watches I have in my possession..out of the Omegas,Rolexs,and tag haurs I have ,yours will probrably be on my wrist more..very please with the details and engineering that makes your product stand out among the elite..
Hello, I have owned a Black Warrior for more than 12 years and finally the battery died. I would like to have the battery replaced by an original battery which was outstanding. Do you offer a repair service or sell the batteries to customers.
Also, I would like to know if you have any authorized dealers in the Washington, DC Area?
Thanks so much in advance.
Got my Air Stryk II and absolutely love it. Everything from working with your rep to the packaging, to the watch itself. Awesome! I’d just have to know, what is the significance of the blue stripe on the face from 12:00 to 4:00?
James L. Day
Dear sir/ madam,
I had purchased the Vulture model a long time ago. It’s an expense that I never regret because the watch serves me well. Tough, strong and goes everywhere I need.
Unfortunately, the battery ran out, so the second hand stopped moving. I would like to know if I can send it back to you for battery replacement.
The serial number is xxxxxx. Hope to hearing from you soon.
Dear sir or madam, I have had the pleasure of working, this week, with Candice (your customer service personnel) on two orders for you watches and another order for bands. If you don’t know it, or if you do, Candice is a GEM.She has great customer service ability as well as a wealth of knowledge about you product line.As a small business owner here in Orange County, I can tell you that it’s a rare find to have someone like her. I just wanted you to know others appreciate your staff and your products. As an afterthought, I own 10 or 11 of your watches.Respectfully,
I purchased my black warrior watch when I lived in the US. I currently live overseas. The watch is at least 8 years old and I have made over 600 dives with it. I love this watch. it probably needs good factory cleaning. Is it possible to mail via DHL or fed ex to your factory to have it cleaned and general over haul. This is by far the best watch I’ve ever owned. Thanks for making a great product and I look forward to hearing from you.
I have a Warrior Military Ops Watch. I have had the watch for almost 8 years and I wear it every day. I am a police officer and it is by far the best watch I have ever owned. Recently, the battery ran out. I would like it fixed. Is there a way to send it back in for repairs?
I have an MTM Thunderhawk watch that I purchased 10 years ago its the best watch ever, it’s worked amazingly for the 10 years I owned it and I need to replace the battery.
Should the watch be sent to you ?
I just wanted to say how much I love yall’s products, in 2004 I bought a Blackhawk watch sn#051599 to this day I still wear it daily it survived tours in Baghdad Najaf and fullujah. While it has a few scratches on the case and band it still runs like a champ still on the original battery as well and still holds a charge for over a month at a time. If this one ever dies I will be buying another watch from yall keep up the great work
I purchased a Titanium Warrior (Serial#?????) about 10 years ago. The watch is amazing but the battery has just died. (Impressed w/battery life btw) To whom can I go to for a battery change? Love my watch !
I have had one of your watches for about 8 years now and have worn it everyday. Your watches rock! I wanted to know if you do any type of service overhaul / tune up work on them. Mine still works great, but I just want to see if you do.
I purchased a Stainless Steel Predator watch from yourselves 2 years ago after a recommendation from a US Marine friend whilst working together on a joint operation (I am a serving Royal Marine Commando, British Armed Forces). This is by far the best watch I have ever owned and have sung it’s praises to many of my colleagues.
Got my Air Stryks II and absolutely love it. Everything from working with your rep to the packaging, to the watch itself. Awesome! I just have to know, what is the significance of the blue stripe on the face from 12:00 to 4:00 ?
James L. Day